SHIPPING & PACKAGING
OUR sHIPPING PROCESS
We ship every other Monday & Tuesday - unless it’s a UPS holiday or we run out/can’t access dry ice to ship. We can sometimes get same day orders out that are made on Monday or Tuesday. If not, it will likely ship the following ship day (M-T).
You will receive an email with tracking once your box is scanned and gets on the first truck.
When ordering in bulk, all of your beef comes from the very same animal, harvested once your order is placed. Therefore, if ordering a Whole/Half/Quarter cow, please allow for 3-4 weeks for harvesting, dry-aging, butchering, & shipment/delivery. You will be notified by a team member within a week of placing your order with a estimated delivery day.
THE ELKINS CATTLE CO GUARANTEE
In the rare event UPS experiences a delay that results in your meat arriving spoiled or getting lost - we will replace it at no cost to you. Rest assured, we pack your meat with plenty of dry ice and ship for a max of a two day shipping.
We don’t want you to worry about your meat arriving safely! Just reach out to us if you experience any issues and we will ensure you receive a replacement.
IF THERE IS EVER A PROBLEM WITH YOUR ORDER, PLEASE:
Collect all applicable information related to the order, such as your order number and date of purchase. Please capture photographs of the following (if applicable): shipping label, packing slip, packaging, products and product labels.
Submit a request to our team via kaitlyn@elkinscattleco.com or on our Contact Us form on our site and mark as urgent.
Your package
All beef products from Elkins Cattle Co. are individually vacuum-sealed to maintain optimal freshness and shelf-life. To help protect the beef products, we have shipped your order with dry ice wrapped in kraft paper inside a recyclable insulated liner.
Dry Ice
Boxes ship with dry ice, which sublimates within 12 hours to keep meats frozen in transit. Our superior packaging and dry ice means meats can stay frozen 48-92 hours if they hit any delays.
If the dry ice is not fully sublimated by the time you open your package, please handle with caution. DO NOT TOUCH WITH BARE HANDS OR PLACE IN FREEZER. To dispose, place outside to fully sublimate.
Shipping chargES
Elkins Cattle Co. uses UPS for all deliveries. We only ship meat next -day or 2nd-day to ensure it stays frozen with room for potential delays, so shipping can get rather expensive. As a small family-operated company, we are unable to completely cover shipping for our customers; however, we only charge one fee per order, not per box. Therefore, you can order as much as you’d like and shipping will not increase (split an order with a neighbor to reduce the cost!)
The cost of shipping meat will depend on where you’re geographically located in reference to our primary shipping point in Driftwood, TX. Shipping meats is a FLAT RATE per zone ranging from $26-$86 in the continental US. We are currently unable to ship to Hawaii and Alaska.
OUR PERISHABLE FLAT SHIPPING RATES
TEXAS HOME STATE SHIPPING - $26.00
NEXT DOOR STATE SHIPPING - $36.00
CO, OK, MO, TN, AR, LA, MS, AL, FL, KS, & NM
MIDDLE GROUND SHIPPING - $56.00
WI, UT, WY, NE, IA, MN, IN, KY, GA, SC, NC, VA, WV, OH, PA, NJ, DE, MD, IL, & CA
FAR OUT SHIPPING - $86.00
NV, OR, WA, ID, MT, SD, ND, NY, VT, ME, NH, MA, RI, CT, MI, & AZ